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    Invoices Stuck in “Picking” Status

    Invoices showing as Picking, even though they are already posted. 

    This issue occurs when invoices are posted while the Pick & Pack setting is set to Basic Picking & Dispatch, then the setting is changed to Full Pick and Pack before those invoices are marked as Picked and Dispatched, causing them to remain stuck in the Picking status.

    Workaround Suggested

    • Change the setting back to Basic Picking & Dispatch.
    • Open each affected invoice and mark it as Picked and then Dispatched.
    • Once all affected invoices are updated, the Pick & Pack setting can be safely changed back or turned off.

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