Products that will create Customer Items cannot currently be added to buildups.
How to Check Whether a Product Creates Customer Items
To see whether a product is set up to create Customer Items:
- Select Products from the main menu and open the product.
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On the Details tab, review the Customer Item Type field:
- If Override default is on and a Customer Item Type is selected, the product creates Customer Items.
- If Override default is off, check the Customer Item Type Default on the product’s Product Sub-Group, Product Group, or Product Type under Settings > Products.
For more information about Customer Items see Customer Items

