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    Why Can I Not Add Certain Products to Buildups?

    Products that will create Customer Items cannot currently be added to buildups.

     

    How to Check Whether a Product Creates Customer Items

    To see whether a product is set up to create Customer Items:

    • Select Products from the main menu and open the product.
    • On the Details tab, review the Customer Item Type field:
      • If Override default is on and a Customer Item Type is selected, the product creates Customer Items.
      • If Override default is off, check the Customer Item Type Default on the product’s Product Sub-Group, Product Group, or Product Type under Settings > Products.

     

    For more information about Customer Items see Customer Items

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