When using Head Office and Branch account structures, if no email address is found on the invoice or the branch, the system will not automatically use the Head Office email, and the invoice cannot be sent because of which the Post and Email button will be disabled. 

Your Options for Sending Invoices

Option 1: Send Invoices to Both Branch and Head Office

Add email addresses to both accounts:

• Enter the branch email on the branch account
• Enter the Head Office email on the Head Office account

Result:
Two emails are sent - one to the branch and one to the Head Office.

This option is ideal when both locations need a copy of the invoice.

Option 2: Send All Invoices to the Head Office Only

If you want only the Head Office to receive invoices:

• Remove invoice email settings from the Head Office account
• Enter the Head Office email address into the branch account

Result:
Only the Head Office receives the invoice.

Important:
If the branch makes a purchase not charged to the Head Office, the invoice will still be emailed to the Head Office because the branch email has been set to the Head Office address.