Invoices that contain serial tracked items are able to be selected as part of a Pick and Pack. This allows all the items on the invoice to be picked, regardless of serial tracking status.

Invoices that have a serial tracked product, which doesn’t have a serial number selected will show the red icon indicating a serial number needs to be chosen:

When a product is scanned, if it is serial tracked it will be added to the pick and pack. A serial number will need to be selected and will show the same red icon.

A serial number needs to be selected before the pick and pack can be finished. If this hasn’t been selected on the invoice, it needs to be selected on the Pick and Pack.

To add a serial number choose the serial number icon, which opens the serial number selection window:

Select the serial number and choose OK to complete the serial number. Once all the items have been picked, Save the Pick and Pack, then choose Finish to complete the Pick and Pack.