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    Serial Number Enquiry

    Serial number enquiry is used to identify the product that a serial number belongs to, and to provide a history of transactions against a serial number.

    To locate a serial number, go to Products > Serial Numbers. Find the serial number you want to look up. Use the spill menu at the end of a row to expand menu options and then select Enquiry.

    The Transactions tab shows a list of all transactions that have included the serial number. Select a row to open the original transaction.

    The References tab shows how many times a serial number has been used. It is summary only. 

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