Infusion Knowledge Base

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Markup is inconsistent error on customer invoices

    Some users are experiencing the error: “Markup is inconsistent with supplied values” on customer invoices where a combination of the cost and sell prices are not rounding correctly to the markup field.  

    To resolve, identify any invoice lines with 2 decimal places in the markup value on the line and adjust the cost so that the markup is rounded sufficiently.  

     

    Engineers are prioritising a resolution as soon as possible.

     

    REF: INFSN-12023

    Was this article helpful?

    Still can't find what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Powered by