When you sign up to Infusion or select the Reset Password option, you should receive an email to confirm and enable next steps. 

If you don't receive an email, please check your spam or junk folder first. If the email is not there, please check with your domain provider and ensure that the domain infusionbusinesssoftware.com is whitelisted to allow emails to be sent to your inbox. 

The email comes from no-reply@app.infusionbusinesssoftware.com.

Contact support@infusionsoftware.co.nz if you still do not receive emails.