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    BNZ Bank Feeds not refreshing

    In some cases, the BNZ Bank Feeds aren’t bringing through the information on a refresh as expected. If the bank Feed transactions aren’t coming through from BNZ as expected, you can manually import the Bank Feed transactions by using a bank file. For the steps on how to do this see - https://infusion.helpjuice.com/en_AU/bank-reconciliation/import-a-bank-statement

     

    To avoid duplicating transactions after importing the bank file, navigate to the Bank Accounts GL Code in the Financials Module. Choose Edit and change the Bank Feed Start Date to the date after the transaction date. 

     

    We are currently working with Yodlee to find a resolution to this

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