What we released in May 2025
Latest release: 2025-Q2-R1
New and Updated Features
Warranty Settings
Warranty Settings can now be configured for setup and use in the system
You can now create Warranty Types. This is accessed from Settings → Customer Items Settings
Warranty Usage Types. This is accessed from Settings → Customer Items Settings
Further information on setting up Warranties can be accessed here.
Recording a Warranty
You can now record your defined Warranties on Customer Items
To access this: Customers → Items
On the Customer Items Details page, you can now allocate the Warranty Details associated with the Customer Item. Once the Warranty has been linked to the Customer Item you cannot apply any other Warranty to it.
You can Link and Unlink the Warranty as required.
Migration of Warranty data and links to Customer Items
Now that Warranties are available in the system, the ability to migrate Warranty data and the links to Customer Items from desktop Infusion has been enabled
Further details of all items related to Warranties are provided here
Price Update on Cost Changes
We can now update the price when costs are changed in more areas of the system
The system will now prompt you for a price update on cost change from the following areas:
When entering any of:
- A Purchase Order from the Supplier list
- A Purchase Order and Receipt from the Supplier list
- A Purchase Order, Receipt, and Invoice, from the Supplier list
- Add and Receive action taken from the Purchase Order list view
Additionally, when you Duplicate a Purchase Order it will drop the associated Price changes on the Purchase Order so that they won't be used again.
Label Printing from Purchase Orders
When printing a label from a Purchase Order Receipt the price displayed on the label will be the correct price, whether this was entered on the Receipt, there is a Cost markup, or you have reverted the price.
Linking of Jobs to Customer Items
Customer Items can now be recorded on Jobs
As soon as you begin the process of creating a new Job you can assign a Customer Item to it.
When on the Jobs listing page, you can search for various Customer Items attributes such as:
As well as being able to now link to Jobs via the website, Customer Items can now be migrated from the desktop version of Infusion.
Note that only documents on Active Customer Items will be migrated.
Creating a Job from a Customer Item
You can now add a Job from the Customer Item page.
When the job is created it will populate the customer information and the customer item into the job. You can swap the customer prior to save.
When you swap the Customer, you will be prompted to confirm the changes. The pricing on the job will now come from the new Customer.
New report layout available
When receiving goods via a Purchase Order you can now print Product labels including the Job details, if these are present.
Customer Issues Addressed
Migration of Contract Rates was corrected to always be included where available - Reference 13338
Cost Centres were reverting to previous values on changing Supplier Invoices - Reference 13327
Partially Paid Invoices that had been migrated were not able to be paid - Reference 13295
Budgets now work correctly when you have Cost Centres - Reference 13268
Problems with posting a bank deposit with a negative amount have been addressed - Reference 12994
Stocktake performance improvements - Reference 13369
Kitsets cannot be nested in other Kitsets. Migrations will error if we see this condition - Reference 12588
Downloadable release notes
Release Notes for 2025-Q1-R1
Release Notes for 2025-Q1-R2
Release Notes for 2025-Q1-R3
What we released in February 2025
Release Notes for 2025-Q1-R2
Customers and Invoices
Job number is now included on the Customer Invoice reports ***New***
To make it easier for you and your customers to know which job invoices relate to, we have added the Job number to the Customer Invoice and Customer Invoice (with Backorders) reports. This is adaptive, so if an invoice doesn’t come from a Job, this doesn’t show on the report.
Note that if you use any customised invoices, these will need to be recustomised to accommodate the addition of the Job number. For more information on how to do this please contact our support team or your partner.
Customer Items List added ***New***
Building on our release of Customer Items in the 2025 Q1R1 release, we’ve added a new Customer Items report. This report provides users with a list of all Customer items that have been created in Infusion, and details about those items.
Let’s look at how to run this report.
A new menu option has been added under the More Options menu of Customer Items:
This report has a number of filters to refine the Customer Items being reported on:
API/Integrations
Change to Customer Charge to requirements in the API ***Updated***
We’ve made a change to the Customers endpoint in the API. Now when posting an invoice through the API, it only needs to have the corresponding Customer number to ensure that the invoice is assigned and billed to the correct customer.
If the customer has a nominated head office account, then invoices posted through the API will be billed to the nominated head office account.
Sending product groups to WooCommerce is now optional ***New***
Product Groups in Infusion can now be set to either sync or not sync with WooCommerce. This setting is found in the E-commerce settings in the Integration settings. If the Product Groups aren’t set to sync with WooCommerce, then the grouping set up in WooCommerce will be used.
Other
Send from an email address is no longer supported ***Changed***
Infusion now no longer supports a send from email address. Email addresses entered in the Email Settings are now a Reply to email address only. Emails sent out will now be sent from no-reply@app.infusionbusinesssoftware.com and will have the nominated email address as the reply to email address.
We’ve already sent out communications to all users who use the send from feature, alerting them that this change was coming.
Identify 2FA enabled users at a glance ***New***
To make it easier to see which users are keeping your precious and private financial data safe, a new 2FA badge has been implemented on the Users page. Users with two factor authentication (2FA) or time-based one-time password (TOTP) enabled on their account will have a badge display by their name on the Users page.
Background performance and reliability improvements ***Improvement***
We’ve tweaked and changed a few things behind the scenes, improving the performance and reliability of Infusion. These are a bit too small and technical to detail the specifics,
User Experience
GIF Images are now supported in document storage ***New***
To give users more choice in the types of documents able to be stored in Infusion, we’ve added the ability to store files with the “.gif” extension.
Re -Indexing status now shows on pages ***New***
When Infusion is re-indexing in the background, such as after an upgrade, a new warning appears if a user opens a page that is still re-indexing.
Shorter node names on licensee list ***Improvement***
Based on feedback, we have made a slight change to the Licensee list page. By using a shorter node name in the node column, it makes the whole page a little narrower and easier to use.
What we released in January 2025
Release Notes for 2025-Q1-R1
Customers and Invoices
Customer Items **New**
We’ve introduced Customer Items, something that has been requested by a number of customers! This brand-new feature allows you to create products that customers have brought in for your attention, such as items that are in need of a repair, either under warranty or not.
Let’s take a quick peek at some of the new functionality of Customer Items.
Because Customer Items can vary so much, we’ve brought in the ability to add custom fields on the Customer Items to capture details specific to your needs. These are under a new section in Settings called Customer Items. Specifically, the Item Type Custom Fields, which allows you to set up a number of Custom Fields.
As well as a the Customer Item Types setting, which lets you set which Custom Fields apply to which Customer Item Types:
A new Items function has been added to the Customers module. All Customer Items are added there using Add:
A number of different pieces of information can be recorded when creating a new Customer Item, including Custom Fields:
For more information on Customer Items, including all of the settings and functionality, see our help articles on Customer Items here - https://infusion.helpjuice.com/en_AU/customer-items
This is only the first step; our team are still working to bring more functionality to Customer Items in the near future.
API/Integrations
Supplier information added to the Product API Endpoint **New**
We have introduced the ability to retrieve information about the suppliers on an existing product through the Product endpoint. In addition to retrieving information about suppliers on existing products, when creating a new product users can now add supplier information about those products through the Product API endpoint.
User Experience
Partners can now view version number **New**
Based on the feedback from our valued partners, a small change has been made to the Partner role. Specifically, that users with that role can now view the version number of Infusion in the information section at the bottom of the modules:
This lets you see what version your clients are running and whether they have been updated to the latest version.
