Unallocated Supplier Payment
When a payment is made that cannot be matched to an invoice, it is recognised as an Unallocated Payment. The payment is recorded against a supplier account as a credit balance to be applied at a later date.
Make an Unallocated Payment
To record a payment as Unallocated, go to Suppliers > Payments and select +Add from the toolbar to open the New Supplier Payment screen.
Enter the supplier and payment details, update the Payment Amount ($) field with the payment value. Select Save to continue.
The payment screen expands to show outstanding invoices against the supplier account. If there are no invoices, a message displays to advise.
Without allocating the payment to any invoices, select Post from the toolbar to make the payment.
The notification pop-up confirms the payment with the Unallocated amount.
The payment is confirmed and added as a credit to the supplier account. This can be viewed using Supplier > Enquiry.
The Transactions tab shows the payment and the outstanding balance from the payment.
The Payments tab shows the Payment, with the status Unallocated.
Allocate an Unallocated Payment
Unallocated Payments are allocated using a Zero Payment. Create a new payment as usual. The credit balance shows on the payment screen.
Use the double-ended arrows to autofill the Apply Credit field with the full credit balance, or enter the applicable amount for the payment.
Save to proceed.
Available invoices display. Use Auto Pay to allocate the credit in full, working from the oldest invoice forward, or select specific invoices to pay. Enter the allocation in the Paying Now field.
Save to confirm.
When the payment has been applied to the appropriate invoices, select Post to complete. The notification pop-up confirms the payment allocation and any outstanding credit remaining.
The payment is recorded against the supplier account and can be viewed from Supplier > Enquiry. The payment displays on the Payments tab where it is recorded with $0 value.
Open the payment to cross-reference the original unallocated payment.
The Transactions tab shows the Outstanding Balance of the original Unallocated payment. If the payment has been applied in full, clear the filter to show the payment with no remaining balance.