Posting a Customer Backorder

When entering lines on a customer invoice there is now a Backorder field available.

If you can't see this or can't enter numbers in the field please check the Getting ready to backorder article.

Depending on your settings, when entering a quantity of a product that is greater than the available stock you will see :

that the backorder field is automatically populated with the unavailable quantity
- You can edit this field if you wish to override the automatic calculation
a red link indicating that the quantity entered in the supply field is greater than the available quantity.
- use the red link to populate the backorder field with that quantity and adjust the supply quantity.

For the purposes of backorders, "Available quantity" means the In Stock quantity minus the quantity on saved invoices.

When you have completed entering your invoice, post the invoice.

A backordered line on a saved invoice is not recorded as a backorder. The invoice must be posted.

When you post the invoice there is a warning that the invoice will place backorder(s).

Infusion Knowledge Base