We are aware of an issue where the Customer or Supplier balance on the main screen is different to the actual balance on the account.

This is occurring intermittently when processing transactions against Customers or Suppliers and appears more common when processing payments directly from the Bank Reconciliation.  

The customer/supplier balances in the enquiry screen and outstanding transactions are correct. 
 

To Resolve

Edit and save the affected Customer or Supplier account.  This will refresh the balance on the Customer or Supplier List. 

October 25

INFSN-14960