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    Recalled Invoice in POS does not Email

    Preconditions

    Customer Receive Documents Via Email

    POS setting is to email when possible, set to always email or prompt to email 

    Steps to Recreate

    • Create a customer Invoice in POS or from Customer Invoice screen
    • Hold Invoice 
    • Recall invoice 
    • Invoice is not emailed  
    • If prompt to email Invoice set
    • No prompt or invoice emailed 

     

    • Create an Invoice from Invoice screen and save 
    • Recall Invoice POS 
    • Invoice not emailed

    Workaround

    From the Customer Invoices screen

    • Set filters to not emailed and Point of Sale
    • Tick all invoices
    • Select Invoice and email

    IOSM-580

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