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    Kitset Not Recording a Retail Price

    Learn how to troubleshoot and fix the issue of no retail price displaying on a kitset product on your website.

    I have created a kitset but am unable to enter in a retail price and my cost price is incorrect.  How can I rectify this?

    Solution

    The kitset is trying to automatically update the price level from its components.  But these components do not have any pricing in the retail price level.  

    If you turn off the Automatically update setting, you will be able to enter in the price.

    It is recommended that the cost and retail pricing for kitset components is updated if ‘Automatically update price levels’ is activated.

     

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