Send us your queries using the form below and we will get back to you with a solution.
Repository of all Release Notes
Quick tips and overviews for working with Infusion
Maintain organisation settings and controls
Invoices, Payments and Quotes
Invoices, Payments and Purchase Orders
Receipts, Write Offs, Transfers and Serial Numbers
Manage Jobs in Infusion
Cashbooks, Journals, Bank Accounts, GST and Budgets
Manage Users and Staff in Infusion
POS Setup and Processing Sales
Troubleshooting and support
Create a GL Account for a bank account or credit card Use a GL Account to track and reconcile bank account and credit card transactions.
Product Receipts for products with Serial Numbers Receipting in products with serial numbers follows the same general process as a standard Product Receipt, with further information required when the product code is entered.
How do I login when it says Session Limit Exceeded?
POS | Printer & EFTPOS settings A printer must be selected to print POS invoices. Either standard or docket (receipt) printers can be used. The printer is specific to the workstation and all users logged in will use the selected printer. Printers can be shared or networked to more than one workstation.
Create a General Ledger Layout - Profit and Loss and Balance Sheet GL Groups control the structure of the Profit & Loss and Balance Sheet layouts. Within each layout option, create GL Groups and add GL Accounts to these to manage reporting for the Profit and Loss, and Balance Sheet.
Product Serial Number Tracking Product Serial Numbers are used for the tracking of goods. Products are configured to require serial numbers in the Product Details information. When configured, serial numbers are set to track either at an individual level or as a batch.
Receipt and Invoice a Purchase Order You will receipt a purchase order when you receive stock from suppliers. Purchase order product receipts require a packing slip number, and can be entered with or without a supplier invoice.
Retained Earning GL Account Code The Retained Earnings GL Account is used to receive year end balances from income and expense accounts and informs the Retained Earnings in the Shareholders Funds on the Balance Sheet.
Getting started with Infusion As a new user to Infusion, a welcome email is sent, inviting you to create your password and access Infusion. This guide provides assistance to creating your password and managing your user profile.
Delete, Reverse or Refund a Customer Payment There are a number of reasons to Delete, Reverse or Refund a customer payment. It may have been made to the wrong account or against the wrong invoice. The wrong amount or date may have been recorded or it could be a return of goods or a customer overpayment.
Infusion Desktop (VFP)
Older release notes
Installation and Setup
Organisation Settings
Financials settings
See More
Customers
Customer Invoices
Customer Payments
Suppliers
Supplier Invoices
Supplier Payments
Products
Product Receipts
Product Transfers
Chart of Accounts
Cashbook Receipts
Cashbook Payments
POS Setup
POS - Processing Sales
Known Issues
Common Questions
Please provide the password below:
Our award-winning customer care team is here for you.
Powered by