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    Resend a password

    A password reset is initiated by the User and requested from the login window.

    The password reset process also applies to Users who have lost their Welcome email. Following the password reset process generates an email to their registered User email address and this contains a link to manage the password.


    To reset a password for Infusion Online, go to the login window and select Forgot your password.



    The Reset Password window opens. Enter your registered email address and select Email me a login link.


    An email is issued with a link to reset the password.



    Follow the link to reset the password. Infusion Online opens to the home page which shows a Password message. Click Set Password.



    Create the new password. This must be a minimum of sixteen characters long. Select Save to complete. 

    The session is now active and Infusion Online is ready to use.

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