Infusion Knowledge Base

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Edit a User

    User details are managed by the Organisation Admin and changes can be made to the name, email and role types.



    To make changes to a User, go to Settings > Users and select the edit pencil at the end of the User row to open the record. When changes have been made select Save.


    Name change

    When the User name is changed, all transactions are updated to reflect the updated name, including historic and currently pending transactions.


    Email change

    After the email address is changed, the User receives an email to their new email address welcoming them to Infusion. A link is provided to set the password and establish the User. The previous email and login credentials are disabled.

    The new email address must be unique and not in use elsewhere in Infusion. If an existing email address is entered, a notification displays advising it cannot be used.




    Role Types

    Changes to role types take effect immediately with access being expanded or restricted dependent on the changes applied. When all permissions are removed, the User remains active with login credentials, but is unable to view records or create transactions.

    Was this article helpful?

    Still can't find what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Powered by