If a user is getting a GST Inconsistent error when editing, saving or posting a migrated transaction, one of the following will resolve it:
- Add a rounding figure, and save. This can recalculate the GST. Remove the rounding figure and save.
- Go through the lines, retyping the quantity figure which will recalculate the GST.
Infusion Desktop & Infusion Online calculate the GST on each line in a slightly different way which can mean migrated unposted Invoices, Quotes, Purchase Orders have a tiny rounding difference.
This is checked as part of the migration process but there maybe some that have not been found and resolved.
If there is more than you're able to deal with please contact help@infusionsoftware.co.nz to assist
